Skip to content
CABI

Trust centre

How CABI is governed and held to account

This information is public and always will be. You should never have to register to judge whether an organisation is trustworthy.

Maintained by CABI. This page describes our own practices. It is not an independent certification.

  • Governance structure

    Local assemblies run their own activity. Regional coordinators support several assemblies. A small administration team maintains the platform, directories and safeguarding routes. Role descriptions and decision-making processes are published here.

    Full policy document in review before publication.

  • Safeguarding

    There is a named safeguarding role and a reporting route that is separate from ordinary contact forms. Reports are visible only to authorised safeguarding personnel. Events involving children or adults at risk must name a responsible organiser.

    Full policy document in review before publication.

  • Complaints and corrections

    Anyone, member or not, can raise a complaint, and every complaint receives a written response. Where we publish something inaccurate, we correct it and record the change.

    Full policy document in review before publication.

  • Privacy and data protection

    We collect only what is needed, keep marketing consent separate from membership, and never share your email address with other members by default. You can export, correct or delete your data.

    Full policy document in review before publication.

  • Directory standards

    Standards explain what a listing must contain, how it is checked and what a verification date means. A listing is never an endorsement unless a formal endorsement process is stated.

    Full policy document in review before publication.

  • Health directory governance

    Wellbeing listings are classified by regulation status. Health-related claims are reviewed before publication and every category page carries safety context and a review date.

    Full policy document in review before publication.

Reporting a safeguarding concern

If someone is in immediate danger, contact the emergency services on 999. For concerns about conduct at a CABI event or within an assembly, use the dedicated safeguarding route rather than the general contact form. Safeguarding submissions are handled confidentially by authorised personnel only.

Safeguarding reporting route (opens in phase four)